Online Purchase related Policies and Procedures
We accept Bank Transfers, Paypal, Visa and MasterCard. When providing credit card information, the credit card must be your own. If the credit card does not belong to you, you must have permission from the card holder prior to the transaction. Fraudulent transaction is not allowed and this is criminal fraud, we will pass to law enforcement to handle.
2. Order Confirmation
3. Order Modifications and Cancellation
3.1 Please contact us as soon as possible if you need to modify or cancel your order. Modifications and cancellations can only be made before the order has been packed. We will not accept any modification or cancellation requests after the order has been packed or shipped.
3.3 The goods must be returned together with all gifts presented with the purchase, otherwise we will deduct the suggested retail price of the gift from the refund.
3.4 Refunded payment will be adjusted accordingly based your use of electronic coupons at the time of payment.
4. Price Changes and Stock Availability
4.3 Exchange Rate: If you are a customer whose credit/debit card is not denominated in HK Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.